Menu.ca · Restaurant owner training

Run your restaurant on MenuConnect

MenuConnect is your restaurant's online-ordering home base — money, menu, hours, and orders in one connected place. This short interactive tour shows you every screen in your owner portal, and you can safely click, toggle, and type on each one. Nothing here touches a real restaurant.

One connected dashboard

Payouts, statements, hours, and orders in a single place — no juggling systems.

Live in seconds

Hours and menu changes hit your live storefront the moment you save.

We've got the rest

Refunds, menu builds, delivery zones, and branding are handled by the Menu.ca team.

You can edit— screens where your changes go live View only— screens for looking things up
10 short lessons · about 8 minutes
Lesson 1 · Getting in Start here

Signing in — no password to remember

Your portal lives at your restaurant's own web address with /portal on the end. Enter the owner email Menu.ca set up for you, and we email you a sign-in link — click it and you're in.

Try it — request a link
https://yourrestaurant.menuconnect.ca/portal
Check your inbox

We sent a sign-in link to your owner email. Click it and this page becomes your portal — that's the whole sign-in.

Your storefront name — same address your customers use /portal — the owner door

Bookmark it on your phone — it's the fastest way in. If you're not sure of your owner email, use the Owner help link on the sign-in page.

Lesson 2 · Money at a glance View only

Your owner home

The first screen answers the first question: what you're owed, and what Menu.ca took. Everything else is one click away. Tap the numbered pins to explore.

Try it — tap the pins
https://account.menuconnect.ca/portal — Your Restaurant
Menu.caowner@yourrestaurant.ca · My account
Your payout — week of Jul 13
$2,083.50

Paid out from card orders this week · commission & fees already deducted

Statements

Payout history — net paid, fees, refunds

Hours

Weekly schedule your customers order against

Menu

Item availability and prices

Orders

Recent orders and their status — view only

Coupons

Switch your offers on and off

Last 12 weeks — net payouts
AprMayJunJulnow

Your payout position, always on top. Some weeks are cash-heavy and the banner flips to a small balance owed instead — Lesson 3 explains exactly why.

Lesson 3 · Where the money goes View only

Weekly statements

Every week gets a statement that walks from gross sales down to your net payout — with every order listed underneath. Tap each line to see what it means.

Try it — tap each line of the statement
…/portal/statements/this week

Weekly statement · Jul 13 – Jul 19 · 68 orders

Net payout
$2,083.50
Good to know — cash-heavy weeks.

Commission is collected from the card money we hold for you. If a week is mostly cash orders, the card money may not cover commission and fees — the small balance simply carries forward to a future week. Your home page banner shows this whenever it happens.

Lesson 4 · Your weekly schedule You can edit

Opening hours

Set the weekly schedule customers order against. One window per day — or add a second for a split shift. Every save goes straight to your live storefront.

Try it — toggle days, change times, then save
…/portal/hours

Weekly schedule

Times are 24-hour (e.g. 09:00, 22:00). Toggle a day to Closed when you don't take orders.

💡 A split shift — like lunch 11:00–14:30 and dinner 17:00–21:00 — is just two windows on the same day. Use + Add a window.

Lesson 5 · The exceptions You can edit

Holidays, vacations & closing early

Closing for a holiday, or shutting early one specific night? Dated closures sit on top of your normal week — they override it for those days, then disappear after they pass. Your weekly schedule is never touched.

Try it — say it in plain English, or hit the panic button
…/portal/hours & availability
Tell it what to change

It always shows you the change first — nothing happens until you hit Apply.

Right now — the panic button

One tap marks today closed for the rest of the day. It overrides the schedule for today only, without touching it permanently. Add a reason if you like — Holiday, Bad weather, Private event, Staff shortage…

Closed for the rest of today — your storefront shows it immediately.
Lesson 6 · Sold out & price changes You can edit

Item availability & prices

Ran out of something mid-service? Take it off sale in two taps — it disappears from the customer's menu instantly, and flips back on just as fast. Price changes carry straight through to the cart.

Try it — mark something sold out, change a price
…/portal/menu

Menu

Availability and prices · structure changes are handled for you

💡 Adding new dishes, renaming, categories, combos and modifiers are menu structure — send those to the Menu.ca team (Lesson 9) and we'll build them for you.

Lesson 7 · When a customer calls View only

Looking up orders

"Where's my order?" Look it up by number, name, or phone and read the full status history back to them. It's view-only on purpose — refunds and cancels are handled by the Menu.ca team so money is never moved by accident.

Try it — search "212", "Priya", or "0184", then tap a row
…/portal/orders
No orders match that search — try an order #, a name, or part of a phone number.
Lesson 8 · Your offers You can edit

Coupons — flip offers on and off

Your coupons live in one list: the code, what it does, and whether it's live. Flip the switch to turn an offer on or off. Every change is logged, and you get about ten seconds to undo a slip.

Try it — flip a coupon, then catch the undo
…/portal/coupons

Want a brand-new offer or a change to what a code does? That's a quick job for the Menu.ca team — see Lesson 9.

Lesson 9 · One message away

Menu.ca handles these for you

Some changes are deliberately kept with our team — the ones that move money or reshape your storefront. You never have to wrestle with them; just tell us what you need.

Refunds & cancels

Anything that moves money out of the business goes through our team — reach out and we'll take care of the customer.

Menu structure

New dishes, renames, categories, modifiers and combos — send us the changes and we build them for you.

Delivery & fees

Zones, fee tiers, and order minimums are set with your account manager so they always match your costs.

Branding & profile

Your storefront's name, photos, and settings — we keep them polished and consistent for you.

How to reach us: use the Owner help link in your portal — it's on the sign-in page and in your portal footer, and it goes straight to our team. Tell us the restaurant and what you need; we confirm before anything changes.
Lesson 10 · Two-minute check

Who does it — you, or Menu.ca?

Eight everyday situations. Tap who handles each one — you'll get the answer (and which lesson covers it) right away.

That's the whole portal. Bookmark yourrestaurant.menuconnect.ca/portal, and remember: hours, items, prices, and coupons are yours to change any time — everything that moves money or reshapes the storefront is one Owner-help message away.